Our Story

Delivering Life’s Essentials, Building a Hopeful Future

Across the heartland of America—from the mountains of West Virginia and North Carolina to the vibrant communities of Arizona and Michigan—Hope Utilities delivers two of life’s most essential resources: reliable natural gas and clean, safe water. As a family of local utilities, we are united by a single name and a shared mission: to be a trusted, long-term partner to the hundreds of thousands of homes and businesses we serve.

Our commitment to our customers and communities is unwavering, whether we’re maintaining the infrastructure that warms your home or ensuring the quality of the water at your tap. Our commitment is upheld by our dedicated local teams who live and work in the very communities they support.

This foundational promise has been amplified by a unique partnership designed to strengthen our services, our workforce, and our communities for generations to come.

National Strategy, a Local Commitment

Hope Utilities is a core holding of the Ullico Infrastructure Fund. This relationship is our defining strength. Ullico is America's only labor-owned insurance and investment company, and its mission is to grow and protect the American labor movement.

Their "double-bottom-line" investment strategy is straightforward and powerful: generate competitive returns for union pension funds while using that capital to create and sustain high-quality American union jobs.

Their investment in our multi-state platform is a testament to this philosophy. It provides the financial strength needed to execute large-scale, long-term improvements across all our systems, gas and water alike. This partnership was built on a shared belief in the importance of essential infrastructure and the skilled workforce that maintains it.

Our Pledge to Our People Across Every State

Valuing Our Union Workforce

We respect the collective bargaining process and honor the deep expertise of the skilled professionals who are the true face of our company in every community.

Investing in Skilled Careers

We provide the training, technology, and safety-first culture necessary to build secure, family-sustaining careers, ensuring our teams are the best in the industry.

Fostering a Unified Culture

While our utilities are local, our values are universal. The same respect and commitment shown to our team in one state is the standard across all operations.

A Unified Vision for Growth

Our vision is to be the most trusted and valued utility partner in every town we serve. We are modernizing our critical gas and water systems, enhancing their safety, reliability, and efficiency. This is more than maintenance; it is an investment in the economic health of our communities, providing the foundational infrastructure needed to attract new opportunities and ensure long-term prosperity.

We are Hope Utilities. One name, one promise: delivering the essential gas and water services you depend on, powered by a team you can trust.

Our Mission:

Hope Utilities employees are dedicated to solving every customer's energy and water need in the most practical and affordable manner. We embrace each of our customer’s goals and make them ours. That’s how we add value to the customers we serve. Whether it’s a family facing financial struggles, a growing business, or just helping customers understand the increasing complexities of the energy world and new technologies, we are committed to providing the right answers for our customers. We also see ourselves as an engine for economic growth partnering with others in the communities we serve to grow existing businesses and attract new economic opportunities in the regions we serve.

Our Vision:

To be the most valuable provider of important services to every customer we serve by making our customer goals our goals. We want to be held as critically important in the communities where we serve customers by helping those in need, partnering with leaders for economic growth and by caring about the people we call customers.

Supporting Our Community

We're deeply committed to the communities we serve. That’s why we’re generating new reasons for hope every day.

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